Nuvaio Travel LLC is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We believe everyone deserves equal access to information about our services, and we continually work to improve the usability of nuvaiotravel.com for all users.
This Accessibility Statement reflects the current state of our website as of the date reviewed below. We welcome feedback and are committed to addressing accessibility issues promptly.
1. Our Commitment
Nuvaio Travel is committed to ensuring digital accessibility for people with disabilities. We strive to make our website usable by people who navigate using keyboard only, use screen readers, rely on magnification software, or have cognitive or motor impairments that affect how they interact with digital content.
We are actively working to improve the accessibility of our site and apply relevant accessibility standards as a guide. Accessibility is an ongoing effort, and we incorporate it into our design and development decisions.
2. Conformance Status
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
We are working toward full conformance with WCAG 2.1 Level AA. While we have taken meaningful steps to improve accessibility across the site, there may be areas that do not yet fully meet all criteria. We are actively identifying and addressing these gaps.
We do not claim full WCAG 2.1 Level AA compliance at this time. Our commitment is to make consistent progress and to resolve reported issues as quickly as reasonably practicable.
3. Technical Specifications
The nuvaiotravel.com website is built using standard HTML, CSS, and JavaScript. It is designed with accessibility in mind and intended to be compatible with:
- Screen readers — including NVDA and JAWS on Windows, and VoiceOver on macOS and iOS.
- Keyboard-only navigation — all interactive elements are reachable and operable via keyboard. Visible focus indicators are present throughout the site.
- Browser zoom — the layout is designed to remain functional and readable at zoom levels up to 200% without loss of content or functionality.
- High-contrast modes — the site uses sufficient color contrast ratios as a baseline for users who require high-contrast display settings.
- Modern browsers — Chrome, Firefox, Safari, and Edge, including their latest versions at the time of publication.
4. Known Limitations
We are transparent about the following areas where accessibility may not yet be fully achieved:
- Third-party embedded content. Our contact form is processed via Formspree, a third-party service. While we have implemented accessible markup around the form, Formspree's own interface and error-handling components may not fully meet all WCAG 2.1 Level AA criteria. We are monitoring vendor updates and evaluating alternatives.
- Skip navigation. A skip navigation link is present on this page. We are in the process of ensuring it is consistently implemented across all pages of the site.
- Legacy content. Certain older content or assets may not meet current accessibility standards. We address these on an ongoing basis.
If you encounter a specific issue not listed here, please let us know using the contact information in Section 6 below.
5. Measures We Have Taken
We have taken the following concrete steps to improve accessibility on this site:
- Semantic HTML structure — pages use proper heading hierarchy, landmark elements (
nav,main,footer), and descriptivesectionandaria-labelledbyattributes to help screen reader users orient themselves. - ARIA labels on interactive elements — navigation buttons, hamburger menus, and form controls include
aria-labelandaria-expandedattributes where appropriate. - Sufficient color contrast — primary text and interactive elements are designed to meet or exceed a 4.5:1 contrast ratio against their backgrounds.
- Skip navigation link — a "skip to main content" link is available at the top of each page for keyboard users to bypass repeated navigation.
- Alt text on images — meaningful images include descriptive alt text; decorative images use empty alt attributes (
alt="") to be ignored by screen readers. - Keyboard navigable forms — all form fields and submit controls are reachable and operable via Tab and Enter keys.
- Visible focus indicators — focused interactive elements display a visible orange outline to assist keyboard and switch-device users.
- Responsive design — the site adapts to different screen sizes and orientations without requiring horizontal scrolling at standard zoom levels.
6. Feedback & Contact
Experiencing an Accessibility Barrier?
ImportantIf you encounter any accessibility barriers on our website — including content that is difficult to read, interactive elements that are not keyboard accessible, or features that do not work with your assistive technology — please contact us. We take all accessibility feedback seriously and will work to resolve reported issues promptly.
When contacting us, it is helpful to include: the web address (URL) where you encountered the issue, a description of the problem, the assistive technology or browser you were using, and your contact information so we can follow up.
We aim to respond to all accessibility inquiries within 2 business days.
7. Formal Complaints
If you have contacted us regarding an accessibility concern and you are not satisfied with our response, you have the right to escalate your complaint through the following channels:
- U.S. Department of Justice ADA Information Line — available at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY). The DOJ provides information about the Americans with Disabilities Act and how it applies to websites and digital services.
- ADA National Network — the network of regional ADA Centers provides guidance and technical assistance. You can find your regional center at adata.org.
We encourage you to reach out to us directly first, as we are committed to resolving accessibility issues in good faith and as quickly as possible.
8. Date of This Statement
This Accessibility Statement was last reviewed and updated on March 26, 2026.
We review this statement periodically and update it to reflect improvements made to the site and any new known limitations identified. If you have questions about this statement or our accessibility efforts, contact us at info@nuvaiotravel.com.